Michelle D’Souza, CEO of Troy-headquartered UBT stressed that her team members are “valued,” which she says has contributed to positive results for the company, clients and even society as a whole during 2021.
“All team members are valued and allowed to contribute irrespective of what role they play at UBT,” stated D’Souza, the Top Leader in the small company category. “The empowerment culture at UBT is so successful that in 2021 our team members collaborated and worked tirelessly to design, engineer and write software code prototype and manufacture the UVSheltron line of products that are effective in fighting COVID-19, flu virus, and mold remediation”
UBT is a “woman-owned small business firm specializing in information technology, telecommunications, electronic manufacturing, engineering and professional support services for federal and commercial customers.” Included with UBT’s entry information for the Top Workplaces competition was a business purpose statement that communicated the firm’s desire to be the “leading go-to provider of choice for the U.S. Department of Defense and other commercial sectors for business support services.” But as D’Souza explained, her company’s continued growth and success are directly linked to D’Souza never becoming bigger than her team.
“A long time ago I gave up my big office to work alongside my team to come up with new ideas and solutions to meet the needs of our military customer,” said D’Souza, who takes pride in calling her team "family."
“My team felt empowered to work side by side with me. They felt that I was actually a team member of theirs and not their boss. And that is why it is very important to me to practice the team approach that I preach.”